These Terms and Conditions describe the basis on which Meet Meeple provides event planning, coordination and themed entertainment services in New Zealand. Read them together with your written event proposal and any booking conditions specifically agreed with you. An accepted proposal identifies the particular services, price and arrangements for your event. Mandatory legal rights take priority over any inconsistent wording.
Meet Meeple’s contact address is Unit 17, 245 St Asaph Street, Christchurch Central City, Christchurch, New Zealand. Contact [email protected] or +64 3 059 4625. Business owner details are set out separately below.
Enquiries, proposals and confirmation
Submitting a form or discussing an idea does not reserve a date or create a confirmed booking. We assess the brief, venue, staffing and equipment before making a proposal. The proposal sets out the scope, price, GST treatment, any validity period, payment schedule and the steps required to confirm your event.
A booking is confirmed when the acceptance and confirmation requirements stated in that proposal have been completed and we issue confirmation. Please review all inclusions, exclusions, supplier conditions and material deadlines before accepting. Website prices are indicative planning budgets rather than fixed offers. Inspiration images and event concepts do not add items to an agreed scope.
Scope, price and payment
The agreed scope identifies the event date, location, guest count, programme duration, staffing, equipment, styling and coordination responsibilities. It also distinguishes the guest programme from setup and pack-down access. We plan programmes of up to six hours for no more than 100 guests.
All prices are expressed in New Zealand dollars unless expressly stated otherwise. The written proposal confirms the GST treatment and total payable, with applicable compulsory charges identified before acceptance. Any deposit, instalments, final payment date and payment method are stated in the proposal or agreed invoice arrangements. This website does not take card payments.
No universal deposit percentage or cancellation charge is imposed by these website terms. We explain event-specific payment and supplier commitments before you book. If a payment issue arises, please contact us promptly so we can discuss the position and any effect on arrangements.
Information, approvals and guest arrangements
You agree to provide accurate event details and to tell us promptly about changes. This includes guest numbers, the purpose of the event, relevant venue conditions and any requirements that may affect delivery. Supply approved artwork, presentation material, speaker details and decisions by the agreed deadlines. Your organisation is responsible for the accuracy and approval of product claims, award details, scripts and company-specific activity content. Share confidential material only with the people who need it to deliver the event.
Tell us early about accessibility or other support needs so we can discuss reasonable, practical arrangements with the venue and relevant providers. Only share personal information you are entitled to provide and only what is necessary. Invitations, guest communications, transport and accommodation remain your responsibility unless included in the agreed scope.
Our adult-event business policy is 20+. Casino-themed activities are offline entertainment using play chips or points without cash value. No money is staked and no cash or real-world-value prize is awarded based on play. You must not introduce betting, buy-ins or prize arrangements that change that format. The separate Responsible Themed Entertainment page explains the service.
Venue access, setup and safety coordination
You must ensure the venue has agreed to the proposed activities and provides the access, space, power and other facilities stated in the brief, except where we have expressly undertaken to arrange them. Disclose stairs, loading restrictions, venue curfews and other conditions that affect delivery. Setup and pack-down times must fit the venue booking.
We coordinate relevant practical and safety information with the venue and delivery suppliers. Each party retains the duties that apply to its role, including duties under the Health and Safety at Work Act 2015. You and your guests must follow reasonable venue and activity instructions. No safety certification or approval is implied merely by a theme description.
Where unsafe conditions arise, we may pause the affected activity while discussing a safe adjustment with the organiser and venue. We will explain the issue and seek a proportionate solution. The consequences of a material interruption, including any refund or alternative service rights, depend on the circumstances, the agreement and applicable law.
Other suppliers and alcohol
A proposal may include services provided by independent venues, caterers, entertainers or equipment suppliers. We identify whether we are arranging a service as part of our supply or coordinating a supplier you engage directly. Relevant third-party conditions and charges are disclosed before you are asked to commit to them. A third party’s involvement does not automatically remove any responsibility we have for our own services.
Food and beverages are included only when expressly stated. Any alcohol must be managed through an appropriately licensed venue, caterer or applicable special licence arrangement. Meet Meeple does not claim to hold an alcohol licence through these terms. Venue age, service and conduct rules continue to apply.
Changes, cancellation and rescheduling
Contact us as soon as you wish to change the event. We assess availability and the effect on staffing, equipment, suppliers, access and price. A material variation is agreed in writing before additional work or expenditure is authorised. We will explain if a requested change cannot be accommodated.
Event-specific cancellation and rescheduling conditions are provided before booking. Any proposed charge should reflect applicable agreed commitments and reasonable loss, account for costs saved and recovery opportunities, and comply with consumer law. We do not treat every cancellation as an automatic forfeiture of all payments.
If we need to change or cancel a material part of the service, we will explain promptly and discuss an appropriate alternative, rescheduling or refund, subject to your legal rights. Where weather, venue closure or another event beyond reasonable control affects delivery, we will communicate, take reasonable steps to reduce the impact and discuss available options. Such circumstances do not automatically remove statutory remedies.
Materials, images and intellectual property
Each party retains rights in its pre-existing materials. You confirm that you have permission to provide branding, photographs, music, presentation content and other materials you ask us to use. Any specific licence or ownership arrangements for bespoke work are recorded in the proposal.
The website’s text, design and images may not be reused commercially without appropriate permission. Inspiration images illustrate an atmosphere and do not represent a verified client portfolio. We do not treat permission to organise an event as permission to publish identifiable guest photographs or client branding; any proposed promotional use is discussed separately. Photography, filming, recording and media access require separate arrangements, including the applicable permissions and participant notices. Event themes do not imply an official connection with a film studio, performer, sports team or other rights holder.
Consumer rights and resolving concerns
Where the Consumer Guarantees Act 1993 applies, our services must meet the applicable guarantees, including reasonable care and skill, fitness for an agreed purpose and reasonable time or price where these have not been agreed. Nothing here excludes those guarantees, the Fair Trading Act 1986 or other rights that cannot lawfully be excluded.
These website terms do not automatically contract out of consumer guarantees for business customers. Any legally permitted contracting-out must be separately and appropriately agreed in writing between parties in trade and meet the applicable fair and reasonable requirements.
Please raise an event concern with the coordination contact as soon as practicable so an immediate solution can be considered. For a formal complaint, email [email protected] with the booking details, issue and outcome sought. We will consider it fairly and discuss an appropriate resolution. You retain access to the Disputes Tribunal, courts and other lawful complaint or remedy routes where applicable.
New Zealand law governs these terms and the local service arrangements. The overseas owner information below does not change that governing law or restrict applicable New Zealand rights.
Owner details
KVK number: 20158020 Besloten Vennootschap Hoofdvestiging Branch number: 000019950608 Mon Plaisir 89, 4879AM Etten-Leur Poeldrik 73, 6681VG Bemmel Trade names: BLOXX IT Solutions B.V.BLOXX IT Name given in the articles: BLOXX IT Solutions B.V.